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Frequently Asked Questions

Frequently Asked Questions


What is your shipping Policy?

Prints purchased on our site are fulfilled through Bay Printing and are shipped usually within a week, yet sometimes longer. Originals will be shipped by Van Vliet Fine Art and we can put together a free estimate for you, including insurance, via UPS, USPS, or FedEx.  International shipments will go via FedEx.  Inquire for exact weights, including frames if applicable. 

What is your Policy on Returns/Exchanges/Refunds? 

We will certainly honor all reasonable returns or exchanges, print exchanges are handled differently than originals or merchandise. We undertand if a size or color just doesn't work out.  We will certainly work with you to make sure you get what you like.  

How can I keep up with your new work?

Subscribe to our mailing list and keep up with our site here for new art and artists, get special discounts, and sign up for occasional print giveaways!  Follow Richard on Instagram @vanlietart and Facebook https://www.facebook.com/vanvlietart/  (and you can find us on other social media sites like Twitter (@vanvlietarts), Tumblr @vanvlietart, Ello, and Pinterest)

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We will honor any and all returns and exchanges should you not be 100% satisfied. For more info: https://www.vanvlietart.com/faq

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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